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Server: LiteSpeed
System: Linux ws4.angoweb.net 5.14.0-611.13.1.el9_7.x86_64 #1 SMP PREEMPT_DYNAMIC Thu Dec 11 04:57:59 EST 2025 x86_64
User: tswangoe (2287)
PHP: 8.1.33
Disabled: show_source, system, shell_exec, passthru, exec, phpinfo, popen, proc_open
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File: //var/softaculous/ostic/notes.txt
1. schema_signature same for every install
2. Make script where Database ENGINE is InnoDB
3. Don't convert ostic.sql and languages files to utf8
4. PHP REQUIREMENT LINK : https://osticket.com/download/ 
5. Download and update language from "https://osticket.com/download/#ostLang"
6. Check language update in next version(In 1.14.2 languages weren't properly updated)
7. If language packs doesn't download from site. Try to download using following URL depending upon script version.
https://s3.amazonaws.com/downloads.osticket.com/lang/1.14.x/[[LANG_CODE]].phar (languages are not available for 1.15, 1.16)